27 Years of Trust: A Client’s Journey with Enik Employment Agency
- Rajan P
- Sep 17
- 4 min read
Updated: Nov 5
When it comes to choosing the right domestic helper, trust and consistency matter the most. At Enik Employment Agency, our mission has always been to serve families with care, reliability, and a personal touch. Nothing tells this story better than the words of our long-time client, Ms. Pauline Goh, Chairman, South East Asia, CBRE.
A Relationship Spanning Nearly Three Decades
Ms. Goh first engaged with us in 1997, back when she had four young children. From then until today — 27 years later — she has trusted Enik to help her family hire and manage their domestic helpers.
“It’s been a complete joy dealing with you throughout this nearly 3-decade period. During this time, you’ve helped hire 14 helpers for my family. I couldn’t be happier and more satisfied with your service which has been nothing short of excellent.”
Matching the Right Helpers to Family Needs
One of the key reasons Ms. Goh continues to trust Enik is our personalized approach. Instead of simply filling positions, we take time to understand each family’s unique needs.
From childcare during toddler years to teen support, and now primarily housekeeping and cooking, Enik has been there to ensure the right helpers with the right skill sets were matched at every life stage.
“You never pushed a particular helper just to earn a placement fee. You gave careful advice, especially as I needed two helpers at any one time, ensuring they could work together with good rosters and relationships.”
More Than a Service — A Partnership
What sets Enik apart is our dedication beyond placements. Ms. Goh highlights the importance of proactive support and the personal touches we bring to every client relationship:
“You would almost always proactively anticipate my family’s needs even before I realised it. You welcomed calls for adhoc assistance, remembered birthdays and special family occasions. Any client would be so lucky to have you.”
Why Families Choose Enik
Stories like Ms. Goh’s are why families across Singapore continue to choose us:
✔️ MOM-Licensed Agency with 24+ years of trusted service
✔️ Helpers from Philippines, Indonesia, and Myanmar
✔️ Expertise in childcare, elderly care, housekeeping, and cooking
✔️ Focus on long-term relationships and cultural fit
✔️ Personalised, proactive guidance at every stage
Building Families, Empowering Helpers
At Enik Employment Agency, we believe our role is more than recruitment. It’s about empowering families with reliable care and empowering helpers with dignity and opportunity.
Like Ms. Goh, many of our clients have been with us for decades — because with Enik, you’re not just hiring a helper; you’re gaining a partner who walks with you through every stage of family life.
The Importance of Trust in Domestic Help
Choosing a domestic helper is a significant decision. Trust is paramount. Families need to feel secure in their choice. At Enik, we understand this deeply. We prioritize building relationships based on trust and understanding.
When families reach out to us, they often share their concerns. They want to know that the person entering their home will respect their space and values. We listen to these concerns and work diligently to address them.
Tailored Solutions for Every Family
Every family is unique. Their needs vary based on their lifestyle, culture, and preferences. At Enik, we pride ourselves on offering tailored solutions.
Whether you need a helper for childcare, elderly care, or household management, we ensure that the right match is made. Our extensive database allows us to find candidates who not only meet the skill requirements but also fit well with your family dynamics.
Continuous Support for Families and Helpers
Our commitment doesn’t end once a helper is placed. We believe in continuous support. Regular check-ins with families ensure that everything is running smoothly.
If any issues arise, we are just a phone call away. Our proactive approach means we can address concerns before they escalate. This ongoing support fosters a positive environment for both families and helpers.
Empowering Helpers for Success
At Enik, we also focus on the well-being of our helpers. We believe that a happy helper leads to a happy home.
We provide training and resources to ensure that our helpers are well-equipped for their roles. This empowerment not only benefits the helpers but also enhances the overall experience for families.
Building Long-Term Relationships
Our goal is to foster long-term relationships between families and helpers. We understand that stability is crucial for both parties.
By focusing on compatibility and ongoing support, we help create lasting bonds. This approach leads to a harmonious home environment, where everyone feels valued and respected.
Conclusion
In conclusion, choosing the right domestic helper is about more than just filling a position. It’s about building trust, understanding needs, and fostering relationships.
At Enik Employment Agency, we are dedicated to being your partner in this journey. We invite you to experience our personalized service and commitment to excellence.
✨ Looking for a trusted helper for your home?
📞 Call us at +65 6738 3832 / +65 9743 9413
🌐 Visit: www.enik.com.sg
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